Product & Service Configuration


Determining what the optimal product or service configuration is depends on what your business objectives are.  Do you want to build market share?  Maximize profits?  Establish a foothold in a new market?  Some combination of all of these?  Or maybe you want to create entirely new market space.

Focusing on your end goals, we use choice-based measurement designs, predictive analytics, and interactive simulators to tell you what features, prices, targets, and messages will make your product a success.

Our toolbox:  Depending on the stage of development, we use different techniques to help you create customer-centric products/services including  problem analysis for early stage product development, and trade-off designs that incorporate customer goals to drive optimal product and service configuration.